Terms and Conditions

Last updated: Oct 2025

Welcome to Dridh Textiles Pvt. Ltd. (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website — www.dridhtextiles.com — and all related services offered by Dridh Textiles, including product purchases, account creation, and customer interactions.

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any purchase or using any part of our services.

1. Company Information

Dridh Textiles Pvt. Ltd.
Registered Office: Pune, Maharashtra, India
Email: dridhtextiles@gmail.com
Phone: +91 83294 21068

2. Eligibility

To use our website or make a purchase, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Agree to provide accurate and complete information during registration or checkout.

  • Not use our services for any illegal or unauthorized purpose.

3. Products and Pricing

  • We make every effort to display our products as accurately as possible, including colors, fabrics, and details. However, variations may occur due to lighting, screen resolution, or handcrafted nature.

  • Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Product availability is not guaranteed; we reserve the right to discontinue or modify products at any time.

4. Orders and Payments

  • All orders placed on our website are subject to acceptance and confirmation.

  • Once an order is placed, you will receive an order confirmation via email or SMS.

  • Payments can be made using accepted methods such as credit/debit cards, UPI, net banking, and wallet payments via our secure payment gateway.

  • We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.

5. Shipping and Delivery

  • We ship across India through trusted courier partners.

  • Delivery timelines may vary based on your location and product availability.

  • You will receive tracking details once your order is dispatched.

  • Delays caused by logistics partners, natural calamities, or unforeseen circumstances are beyond our control.

(For more details, please refer to our Shipping & Returns Policy.)

6. Returns, Refunds, and Exchanges

  • Returns or exchanges are accepted only if the product is defective, damaged, or incorrect.

  • The customer must inform us within 48 hours of delivery with photos of the product.

  • Returned products must be unused, unwashed, and in their original packaging.

  • Refunds will be processed only after inspection and approval.

  • Customized or sale items are not eligible for returns or refunds.

7. Intellectual Property Rights

All content on this website — including images, logos, designs, graphics, text, and videos — is the intellectual property of Dridh Textiles Pvt. Ltd. and protected under Indian copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any content without prior written consent from us.

8. Limitation of Liability

Dridh Textiles shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Any inaccuracies, delays, or interruptions in service due to third-party providers or technical issues.

  • Product variations in color, design, or fabric due to natural or digital factors.

Your use of the website and purchase of products is at your sole risk.

9. Privacy and Data Protection

We value your privacy. Any personal information collected during registration or purchase will be handled as per our Privacy Policy.
We do not share, sell, or misuse your personal information in any way.

10. User Conduct

When using our website, you agree to:

  • Not misuse, disrupt, or harm our website or servers.

  • Not upload or transmit any malicious code or data.

  • Not attempt to gain unauthorized access to our systems.

Violation of these rules may result in termination of your access and potential legal action.

11. Modifications to Terms

We may update or revise these Terms at any time without prior notice.
Your continued use of our website after changes means you accept the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

13. Contact Us

For any queries or concerns regarding these Terms, please contact us at:
📧 dridhtextiles@gmail.com
📞+91 83294 21068